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testimonials Tag

  • The 6 Steps Of Good Online Customer Service

    Reputation Management  

    Dec 19 2008

    Dave posting yesterday about how bad customer service can effect your online reputation got me thinking today. It made me want to share some tips how we (Dream Systems Media) practice good customer service with our own businesses, and get amazing testimonials sent to us. IMO – The first rule of customer service is to be a good listener. If you are not able to sit and listen to your customer without getting defensive thinking […]

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