The Challenge
Kiln wanted their online experience to match the quality and appeal of their coworking spaces. As they expanded across the Western U.S., they needed a way to attract more entrepreneurs and businesses to their existing and future locations. The goal was to improve their website, build a stronger digital presence, and make it easier for people to discover and join their community.
The North Star moment came when both teams agreed that Kiln’s website was the front door to their community. Aligning with that vision gave us the clarity to enhance the website experience and channel more paid traffic directly to them.