Author Archives: Matt Siltala

Tracking Santa May Lead To Loss Of Laptop

Warning – checking out the Santa Tracker via – NORAD may lead to the loss of your computer! I was working on some stuff and noticed a tweet by @factive about losing his laptop to his kids due to the Santa Tracker:  So I decided to show my kids (not heeding the hidden warning) and […]

What Good Are Viral Campaigns, If You’re Not Making Sales?

On the 97th Floor SEO Blog where I post about viral campaigns every Friday, I got asked this questions about what good viral campaigns do, if they sell no product?  Its a fair question to the un-learned (maybe not by the type of person that asked it – proclaimed SEO) I guess.  The problem with […]

Now Is The Time To Take Advantage of Search Marketing

The Setting Resolutions Trend! I have been reading a lot lately about marketing resolutions for 2009, and rather then share what mine are personally – or what my companies are – I thought I would give some insight as to what trends I am starting to see, and what I feel is going to be […]

The 6 Steps Of Good Online Customer Service

Dave posting yesterday about how bad customer service can effect your online reputation got me thinking today. It made me want to share some tips how we (Dream Systems Media) practice good customer service with our own businesses, and get amazing testimonials sent to us. IMO – The first rule of customer service is to […]

A Directory Submission Question Answered

I have not blogged about directories or directory submissions in a while, (or maybe never on my Internet marketing blog here), so I think its about time!  It seems perfect timing because I got sent this question about directory submission via email yesterday: Hi Mat, I have started (well I have tried) to list my […]

4 Reputation Management Questions Answered By Andy Beal

I want to thank Andy Beal for taking time out of his very busy schedule to answer some reputation management questions for me with this guest blog post today.  I have received, (and had on my mind) many questions about reputation management, and what normal businesses can do – including the reputation monitoring software Trackur, […]