• Mar 23 2009

    I Applaud Companies That Do Business Right

    March 23, 2009 | Matt Siltala

    You know me, I am a sucker for businesses that take care of me, and I can’t seem to stop blogging about them either. The latest comes after I tried (and failed) to buy my brother an 60 inch Sony WEGA HDTV as a wedd[ ... ]

  • Jan 27 2009

    SEO Customer Service: Don’t Forget About the Little Fish While Trying to Catch the Big One

    January 27, 2009 | Andrew Melchior

    This most recent weekend I had the chance to go ice fishing with a group of friends.  We went to Fish Lake in Central Utah and it was great experience, considering it was my first time out on the ice.  I have been fish[ ... ]

  • Jan 26 2009

    No Wonder Offline Businesses Are Struggling

    January 26, 2009 | Matt Siltala

    You know, I am no longer amazed at the number of off line businesses going under these days, IMO, I think some probably deserve to be going under and here’s my rant why. They would like to blame it on the bad econo[ ... ]

  • Dec 19 2008

    The 6 Steps Of Good Online Customer Service

    December 19, 2008 | Matt Siltala

    Dave posting yesterday about how bad customer service can effect your online reputation got me thinking today. It made me want to share some tips how we (Dream Systems Media) practice good customer service with our own b[ ... ]