Category Archives: Industry News

Tracking Santa May Lead To Loss Of Laptop

Warning – checking out the Santa Tracker via – NORAD may lead to the loss of your computer! I was working on some stuff and noticed a tweet by @factive about losing his laptop to his kids due to the Santa Tracker:  So I decided to show my kids (not heeding the hidden warning) and […]

Utah Jiffy Lube owner, concerned about reputation management, calls me back

For those of you who read yesterday’s blog post, you know that I have had a major bone to pick with the Highland Utah Jiffy Lube. If you are interested in following the saga here is a short update. Today I received 2 voice mails and 2 emails from different high level Jiffy Lubers. (I […]

Highland Utah Jiffy Lube will want reputation management

Occasionally I experience something in the business world either so good or so bad that I cannot help but blog about it. My goal (beyond ranting) is to remind the business owners who read this blog about the priceless value of real customer service, as well as providing a taste of the business-crippling effects that […]

His question: “Can I get busted?” My answer below.

I received the following ‘hypothetical’ question by email this week. (*Disclaimer: This is a hypothetical question receiving a general information answer.) The Question: “If a person has an email list, about say classic trucks, and then that person hit’s the list with an affiliate promotion for a marketing product; Is that spam?” I believe the […]

What Can A Two Year Old Teach You About Working Smarter?

I learned a good lesson from my two year old about working harder, not smarter today – I hope you enjoy this as much as I did.  Today while I was working, and my wife was out of the house, I had the two year old all to myself.  If any of you have ever […]

Social media solution for saving money on legal fees

Chances are you hear several messages each day on ways to save money on legal fees. Companies like LegalZoom inundate the marketplace with advertisements for purchasing canned legal docs. I have a better solution – what about free canned legal docs? There is a fairly new social media site which aims to do just that. […]

What kinds of contracts need to be put in writing?

One of the questions that many business owners share is “what types of contracts need to be in writing?” Many people actually assume that a contract has to be in writing in order for it to exist. While I agree that all contracts SHOULD be in writing, many do not HAVE to be in order […]