Yesterday I spent a few hours with a good friend of mine, Dave, that is an electrician in the Salt Lake City Utah area. He has been in this industry all of his career, but within the last few years he has started his own company and is doing contractor electrical work, along with all […]
This is just something I had on my mind today and finally decided to take some time to put it down on paper! I love what I do for a living, but every once in a while I get asked a question that makes me take a step back and say (to myself of course) […]
Tuesday morning I had the opportunity to meet with a company regarding providing search engine optimization services to them. This is a company that is on the verge of being an Inc. 500 company and I was meeting with the CEO, VP of Marketing, and VP of Development. About 45 min. into the meeting the […]
I have been using Google News for a long time now, and only recently have I noticed them using more risque photos next to the article stories. I have been wanting to talk about this, and see if anyone else has notice this too? I know, I know – sex sells, (and apparently increases Google […]
I am just the one you hired to do your Internet Marketing – what do I know? I can’t tell you how many times last week the question – where to host a company blog? – came up in my conversations with potential clients. Besides being free, I really don’t see what the draw is […]
Dave posting yesterday about how bad customer service can effect your online reputation got me thinking today. It made me want to share some tips how we (Dream Systems Media) practice good customer service with our own businesses, and get amazing testimonials sent to us. IMO – The first rule of customer service is to […]
For those of you who read yesterday’s blog post, you know that I have had a major bone to pick with the Highland Utah Jiffy Lube. If you are interested in following the saga here is a short update. Today I received 2 voice mails and 2 emails from different high level Jiffy Lubers. (I […]
Occasionally I experience something in the business world either so good or so bad that I cannot help but blog about it. My goal (beyond ranting) is to remind the business owners who read this blog about the priceless value of real customer service, as well as providing a taste of the business-crippling effects that […]
I have not blogged about directories or directory submissions in a while, (or maybe never on my Internet marketing blog here), so I think its about time! It seems perfect timing because I got sent this question about directory submission via email yesterday: Hi Mat, I have started (well I have tried) to list my […]
It amazes me how often when talking to a client (or potential client) and asking the questions, what analytics program are you using? can I get access to your reports? and what do you think are your top 5 strongest converting keywords?, I get the deer in the headlights stare. Most of them cannot respond […]
