I am just the one you hired to do your Internet Marketing – what do I know? I can’t tell you how many times last week the question – where to host a company blog? – came up in my conversations with potential clients. Besides being free, I really don’t see what the draw is […]
Dave posting yesterday about how bad customer service can effect your online reputation got me thinking today. It made me want to share some tips how we (Dream Systems Media) practice good customer service with our own businesses, and get amazing testimonials sent to us. IMO – The first rule of customer service is to […]
For those of you who read yesterday’s blog post, you know that I have had a major bone to pick with the Highland Utah Jiffy Lube. If you are interested in following the saga here is a short update. Today I received 2 voice mails and 2 emails from different high level Jiffy Lubers. (I […]
Occasionally I experience something in the business world either so good or so bad that I cannot help but blog about it. My goal (beyond ranting) is to remind the business owners who read this blog about the priceless value of real customer service, as well as providing a taste of the business-crippling effects that […]
I have not blogged about directories or directory submissions in a while, (or maybe never on my Internet marketing blog here), so I think its about time! It seems perfect timing because I got sent this question about directory submission via email yesterday: Hi Mat, I have started (well I have tried) to list my […]
It amazes me how often when talking to a client (or potential client) and asking the questions, what analytics program are you using? can I get access to your reports? and what do you think are your top 5 strongest converting keywords?, I get the deer in the headlights stare. Most of them cannot respond […]
Is it just me, or has anyone else NOT seen this kind of ad on Yahoo Buzz before? I have never seen anything ad-related to pornography on Yahoo Buzz ever, and was quite shocked to see such an ad there. Have I missed something? I was reading a story on bedroom pillows and that ad […]
I received the following ‘hypothetical’ question by email this week. (*Disclaimer: This is a hypothetical question receiving a general information answer.) The Question: “If a person has an email list, about say classic trucks, and then that person hit’s the list with an affiliate promotion for a marketing product; Is that spam?” I believe the […]
I want to thank Andy Beal for taking time out of his very busy schedule to answer some reputation management questions for me with this guest blog post today. I have received, (and had on my mind) many questions about reputation management, and what normal businesses can do – including the reputation monitoring software Trackur, […]
I read a story today about Dell making some changes to their business model in order to keep jobs, not eliminate them. They are going to be changing the packaging of their products in order to cut costs, and keep employees. If you are interested in the full story check out the link I provided […]
